Increase Capture with Scheduled Payments
PayConcierge gives your customers the ability to enroll in AutoPay electronically to set up single or future/recurring payments. The easy to use payment system helps you capture more payments and increase customer loyalty.
With email reminders generated by PayConcierge, your customers will feel much more comfortable scheduling payments and enrolling in AutoPay when they receive these reminders prior to the payment date. Additionally, email reminders will cut down the number of ACH Rejects from overdrafts and significantly increase use of the feature going forward.
Customers have a variety of self-service features including AutoPay, Scheduling Payments, Recurring Scheduled Payments, Account Linking, Paperless billing, and Pay-by-Text.
We provide a Customer Communications Engine with 27 event-based notifications designed to drive payments, positive customer activity, improve and automate payer/biller communications, and reduce inbound phone calls to your customer service agents
Transform the Payment Process for Customers
- Scheduled Payments – Customers can schedule a single payment for a future date
- Recurring Scheduled Payments – Allows scheduling of recurring single payments for a future date
- Flex-Pay – Customers can create their own ‘budget’ payment schedule within a billing cycle
- Account Linking – Allows customers to process a single payment for multiple accounts through one registration